CARE AND FEEDING INSTRUCTIONS
How to guarantee a long and productive life for your Feathered Friends sleeping bag or garment.

Congratulations on choosing a Feathered Friends sleeping bag. It is our intention to always provide you with the best possible item for your needs. Before you use your new sleeping bag, please read this carefully and completely.

** Even though the cleaning instructions are usually applied to our sleeping bags, they can also be used when washing a Feathered Friends down jacket, parka or other garment.

Quick links for Care and Feeding Instructions

  1. Storage
  2. Shifting the down fill
  3. Removable Collar
  4. Cleaning
  5. Returns
  6. Guarantee
  7. Local Stains
  8. Dry Cleaning Warning
  9. Machine Washing
  10. Hand Washing
  11. Drying

STORAGE

Down can be stored partially compressed, but it should never be stored in anything watertight. Condensation can occur on the inside of a waterproof bag and result in mildew. All Feathered Friends sleeping bags include a stuff sack and a 100% cotton storage sack that will allow your bag to breathe, keep it at loft and protect it from dirt. You can order additional storage sacks directly from Feathered Friends for $12.00

Many people also hang their bags in a closet. Store your bag in a dry place that has fairly constant temperature. Do not expose the bag to sunlight except to dry. UV radiation degrades the nylon and excessive heat evaporates the natural oils in the down.

Top

SHIFTING THE DOWN FILL
The Hummingbird, Swallow, Swift, Snowbunting, Ibis, Widgeon, Eider, Puffin, Penguin, Sandpiper and Condor models do not have side block baffles, which allows you to shift the down either above or beneath you to adjust the temperature range. If you roll over in your sleep take that into consideration before you move all the down to one side. Moving down requires a combination of pushing and patting. Zip the bag out completely and lay it on a flat surface if you can. Shaking the bag will not easily move the down; down shift while you are in the bag is almost never a problem. The down can shift entirely to one side, however, when the bag is washed. Don't worry if part of the bag seems empty. A bit of patting and fluffing the down will get back to its original shape.

Top

REMOVABLE COLLAR
Only the inner down-filled tube comes out, not the entire collar. The easiest way to get the down tube back in the collar is to reach all the way through the outer sleeve and pull the tube back through.

Top

CLEANING
Down bags can, and definitely should, be cleaned when they start to accumulate oils. If your bag has started to lose loft, or the fabric is badly discolored, it is time for the bag to be washed. Body oils, hair oils, lotions and cosmetics are all acidic and will slowly decompose down. Oils also contaminate DryLoft and Gore-tex and heavy contamination may cause delamination. The down in your Feathered Friends sleeping bag was carefully processed to the correct oil/acid balance. We feel that both Down Suds and Thunder Down are the best soaps for restoring down to its optimum oil and acid level after use. An 8 oz. bottle will wash four bags and costs $4.95. It is essentially the same soap used by down processors with some added stain removers. Do not expect either Down Suds or Thunder Down to remove all the stains. DO NOT DRY-CLEAN you sleeping bag. Either wash the bag yourself by carefully following the detailed cleaning instructions below, or have an experienced cleaner WASH your bag using a special down soap. Feathered Friends offers a washing service if there is no one in your area able to do the job properly. Please call for details.

Top

RETURNS
Your Feathered Friends sleeping bag may be returned or exchanged in unused, original condition for up to 30 days after you receive it. Please take time to inspect the bag before you use it. If the bag differs from what you've ordered, or has an obvious defect, we will pay for return postage. If you cannot ship the bag back, we can send a UPS call tag and a driver will retrieve the bag in its original shipping box.

Top

GUARANTEE
All Feathered Friends products are guaranteed to the original owner for his or her lifetime against defects in workmanship or materials. We will repair or replace any defects at no charge. Repairs due to normal wear, negligence or accident will be repaired for a reasonable cost. You need not register your bag for warranty; merely record the serial number printed on the "Penalty of Law" tag at the foot of the bag before removing.

FEATHERED FRIENDS
For twenty years, Feathered Friends has made the finest sleeping bags in the world. Our commitment to craftsmanship and quality extend to every aspect of manufacturing, from the best materials and most advanced designs to the finest down and painstaking sewing. We have succeeded to the extent that Feathered Friends is synonymous with quality with everyone from expedition climbers to weekend backpackers. Feathered Friends sleeping bags have proven themselves from Mt. Everest to the Cascades, from Patagonia to the Appalachian Trail.

Top


DETAILED CLEANING INSTRUCTIONS

Local Stains
You can spot treat stains soon after they occur with soap or cleaning solvent. After time, stains will bond with the nylon and cannot be removed without causing damage to the down. You can use solvents to remove sap or tar. Try to move the down away from the spot you are treating. Use an absorbent cloth on the reverse side, and use many small applications rather than flooding the area and spreading the stain. DryLoft and Gore-Tex do not require different treatment than other fabrics.

Top

Dry-Cleaning Warning
At the risk of repeating ourselves, DO NOT DRY-CLEAN! Dry-cleaning strips an excessive amount of oils from the down, and down will not fully recover its loft after even one trip through the dry-cleaners. In addition, dry-cleaning fluids remain in the bag for weeks; breath tests can determine if someone has merely been inside a dry-cleaning shop in the last week! We are sure you do not want to be zipped inside a bag giving off carbon tetrachloride or perchlorethelene. And worse, dry-cleaning usually does not even get the bag clean. Exterior stains may be removed, but residue is left in the down. Dry-cleaning clogs PTFE laminate pores and renders them non-breathable.

Top

Machine Washing
With down jackets or the Rock Wren liner bag, machine washing at home is possible. Use Down Suds or Thunder Down in any machine. Use no bleach or fabric softeners. Apply the soap directly to stained or heavily soiled areas. Soak for 15 to 60 minutes, then run through a normal cycle on gentle, with cold water. PTFE-laminate items will have to be positioned nylon-side out in order to spin properly. It is important to have the load balanced. When it is finished, if you can squeeze out suds, rinse again. For larger bags, use a font loading machine, preferably a double or triple load commercial machine in a Laundromat. Again, soak if possible. Plan on running through two complete cycles, the second time without soap to thoroughly rinse all suds out of the bag.

Top

Hand Washing
Hand Washing is the safest of all. It would be difficult to damage a bag in hand washing. However, it does require considerable time and effort. Use a large tub or bathtub. Soak for up to an hour, but not longer. You will have to work at getting all the down submerged, since the weave of our nylon is so tight that it traps air. Gently knead the bag from one end to the other, to ensure that all the down is thoroughly exposed to the soap. Rinse several times in cold water, then wring out all the excess water.

Top

Drying
Once the bag is cleaned, it is time to dry it. Wring all excess water out of the bag. Use care when moving as soaked sleeping bag, as the down weighing against the baffles is at its heaviest. It is safe to put a PTFE-laminate bag into a large commercial dryer set on permanent press or air fluff. The danger is too much heat. If you feel the shell is getting hot, either select a lower temperature or air dry the bag.
During washing, the down will collect in clumps. Periodically during the drying process (at the end of each drying cycle or every few hours if air drying) it is important to go through the entire bag and pull apart these down clumps, distributing the down more or less evenly through the bag. This only takes a few seconds, and will ensure that the down dries quickly and evenly.
Feathered Friends sleeping bags are tougher than you might expect. The tricot baffling we use is nearly as strong as the nylon shell; and we use stronger but more time consuming tuck-stitch construction. Problems in washing nearly always come from the shell catching in the machinery or seams raveling out. You should not have the latter problem with a Feathered Friends bag. To guard against snags, monitor the wash closely.
Washing a sleeping bag is a somewhat time-consuming, though not particularly difficult process. It is the most important element in bag longevity. With regular washing, you can expect many years of service from your Feathered Friends sleeping bag.


Home | News | Customer Service | Free Catalog | Contact Us
Sleeping Bags | Garments | Bedding | Retail Store | Sale | Privacy

Copyright © 2003 All rights reserved Feathered Friends

Feathered Friends Factory: 206.292.6292 Mon - Fri 8am - 6pm Sat 10am - 5pm
Feathered Friends Retail Store 206.292.2210 Mon - Fri 10am - 8pm, Sat 9am - 7pm, Sun 11am - 5pm